To All Authors and Agents: New Process for Reporting Suspected Book Piracy

As you know, Harlequin shares our authors’ concerns about the adverse effects of piracy in any medium, particularly online, and undertakes to actively protect copyrighted materials. To date, thousands of infringing pages have been taken down. This level of success has only been possible with the co-operation of our authors in bringing potentially infringing pages and sites to our attention. Historically, authors have done this by forwarding information to a dedicated e-mail box at Report_Piracy@Harlequin.ca.

Going forward we are streamlining and enhancing the enforcement process through the use of an online portal for the reporting of suspected piracy. We have chosen an online portal operated by Attributor Corporation, which provides copyright monitoring and enforcement services to a number of publishers.

Effective immediately, we ask that authors and their agents submit their takedown requests through Attributor’s online portal available at http://book.attributor.com/portal/submiturl.php.

The online portal will provide you with directions on how to enter and submit information regarding infringing pages or sites. We anticipate enforcement will be undertaken more expeditiously and effectively through this service.

Please continue to keep in mind the following points before you submit information through the new online portal:

* Confirm that a result on a search page is an actual link to an infringing download on a hosting site. In particular we ask that you double check before submitting pages where links are listed under the heading “Sponsored Links” and make sure that the download has not already been removed. If you need further clarification, Attributor has a helpful webpage that will assist in identifying legitimate infringing links – http://booksupport.attributor.com/identifying-legitimate-takedowns;

* Please ensure you include the author name and title for each link to be removed. If the book is in a foreign language, please provide the title and author name in English;

* Do not submit repeated requests for removal of results from a search page. The infringing download link on the hosting site will be removed, but will not necessarily be removed from the search index. For example, if you do a search on Google.com or Ineedfile.com and find a link to an infringing download on Rapidshare.com, the link to the infringing download on Rapidshare.com will be removed, but the reference to it on Google.com or Ineedfile.com may not be removed. Verify that the infringing download link really exists by clicking on the link before reporting results from a search page;

Please do not send e-mails reporting infringing links to Report_Piracy@Harlequin.ca. Going forward, messages to Report_Piracy@Harlequin.ca will result in a response redirecting the sender to the Attributor online portal.

We also continue to encourage you to contact the operators of websites directly, in your capacity as a rights holder, to have infringing material taken down. Many authors are already doing this with good results. In some cases, content is removed more quickly when the request comes directly from the author.

Thank you again for your continuing assistance in the fight against book piracy.

The Report Piracy Team